We take your privacy seriously. This policy explains what data we collect, why we collect it, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
1. Who We Are
This Privacy Policy applies to adnanmanna.com (the "Site"), operated by Adnan Manna Digital OPC Private Limited (GST No. 29ABACA9019K1ZE), registered in India ("we", "us", "our"). We provide online educational courses and digital products.
Contact us about privacy matters at: hello@adnanmanna.com
2. What Information We Collect
2.1 Information You Provide Directly
- Contact information: name, email address, phone number when you submit a contact form or book a call
- Purchase information: name, billing address, and payment method when you buy a course or service (payment card details are handled directly by our payment processor — we do not store these)
- Account details: email and password if you create an account on our course platform
- Communications: messages you send us via email or contact forms
2.2 Information Collected Automatically
- Usage data: pages visited, time spent, links clicked, referring pages
- Device information: browser type, operating system, device type, screen resolution
- IP address: used for security, analytics, and approximate geographic location
- Cookies: see Section 6 for full details
2.3 Information from Third Parties
We may receive information about you from third-party services such as payment processors (Stripe, PayPal), course platforms, and social media platforms if you interact with our content there.
3. How We Use Your Information
We use your personal data for the following purposes:
- To deliver services and courses you have purchased (contract performance)
- To process payments and send receipts (contract performance)
- To respond to enquiries and provide customer support (legitimate interest / contract)
- To send marketing communications about our courses and services — only where you have opted in or where permitted under UK GDPR's soft opt-in rules for existing customers (legitimate interest / consent)
- To improve the Site using analytics data (legitimate interest)
- To comply with legal obligations (legal compliance)
- To prevent fraud and ensure security (legitimate interest)
4. Legal Bases for Processing
We process your data in accordance with the Information Technology Act 2000 and applicable Indian data protection regulations. We rely on the following bases:
- Contract performance — processing necessary to fulfil your purchase
- Legitimate interests — analytics, security, and direct marketing to existing customers
- Consent — for marketing communications; you can withdraw consent at any time
- Legal obligation — where required by Indian law (e.g., GST records, tax compliance)
5. How We Share Your Data
We do not sell your personal data. We share it only where necessary:
- Payment processors (e.g., Stripe, PayPal) to process transactions securely
- Course platforms (e.g., Teachable, Kajabi) to deliver purchased content
- Email marketing tools (e.g., Mailchimp, ConvertKit) to send communications you have opted into
- Analytics providers (e.g., Google Analytics) — data is anonymised where possible
- Legal authorities when required by law or to protect our legal rights
All third-party processors are bound by data processing agreements and required to handle your data in compliance with applicable laws.
6. Cookies
We use cookies (small files stored on your device) to improve your experience on the Site. Types of cookies we use:
- Essential cookies: required for the Site to function (e.g., session cookies, security tokens)
- Analytics cookies: help us understand how visitors use the Site (e.g., Google Analytics)
- Marketing cookies: used to track conversions from ads and personalise content (e.g., Meta Pixel, Google Ads)
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. We display a cookie consent banner on your first visit to comply with UK PECR requirements.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including:
- Customer purchase records: 8 years (Income Tax Act / GST compliance requirement)
- Course access records: for the duration of your access period plus 1 year
- Marketing contact lists: until you unsubscribe or request deletion
- Enquiry records: 3 years from last contact
8. Your Rights
You have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your data in certain circumstances
- Right to restrict processing — request we limit how we use your data
- Right to object — object to processing for direct marketing at any time
- Right to withdraw consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, email us at hello@adnanmanna.com. We will respond within 30 days.
9. International Transfers
Some of our third-party service providers may be located outside India. Where this is the case, we take reasonable steps to ensure your data is handled in a manner consistent with this Privacy Policy and applicable Indian law.
10. Children's Privacy
Our Site and services are not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe we have collected data from a child, please contact us immediately so we can delete it.
11. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include SSL encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We will notify you of significant changes by email where we hold your contact details.
13. Contact Us
For any privacy-related questions, requests, or complaints:
- Company: Adnan Manna Digital OPC Private Limited
- GST No.: 29ABACA9019K1ZE
- Address: Flat No 110-B, City Green View Apartment, City Green View, Udupi, Karnataka — 576102
- Email: hello@adnanmanna.com